Chicken Kristallnacht: KFC Germany apologizes for ‘unacceptable’ promotion linked to anniversary of massacre

KFC Germany has issued an apology after a “semi-automated” push notification system promoted “soft cheese with crispy chicken” as a way to remember the anniversary of a Jewish massacre.

“It’s Kristallnacht Remembrance Day! Enjoy softer cheese on your crispy chicken. Now at KFCheese!” the message says according to the BBC.

The company apologized for a “demonstrably false, insensitive and unacceptable message” released on November 1. 9th anniversary of Kristallnacht, the ‘night of broken glass’ when a Nazi paramilitary group carried out an organized massacre of the Jewish people.

The name derives from the morning after, when shattered glass from the shattered storefronts of Jewish-owned businesses littered the streets. According to the Holocaust Memorial Day Trust, approximately 91 Jews died and 267 synagogues were destroyed, and numerous businesses were looted.

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KFC Germany said in a statement that the post was generated through a “semi-automated content creation process tied to calendars that include national celebrations.”

The exterior of a Kentucky Fried Chicken restaurant is seen February 2. 5, 2022, in Dusseldorf, Germany. (Jeremy Moeller/Getty Images/Getty Images)

“In this case, our internal review process was not properly followed, resulting in the sharing of an unapproved notification,” the statement said.

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The company issued an apology within an hour of the push notification, saying it had “sincerely” apologized for the “unexpected, insensitive and unacceptable message”.

Daniel Sugarman, director of public affairs for the Board of Deputies of British Jews, called the post “absolutely hideous”, while Dalia Grinfeld, associate director of EU affairs at the Anti-Defamation League (ADL) tweeted, ” Shame on you !”

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German Interior Minister Nancy Faeser told parliament on the evening of the anniversary that the memory “will forever remain a night of shame for our country”.

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